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Employee Experience (EX) Stories - Page 19

Global Stories

Employee Experience (EX) stories

ServiceNow buys Moveworks to build AI 'front door'
Digital Transformation

ServiceNow buys Moveworks to build AI 'front door'

ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
AI bubble cools as HR shifts to outcomes & new roles
Storage

AI bubble cools as HR shifts to outcomes & new roles

AI boom gives way to realism as HR chases measurable outcomes, new AI chiefs emerge and skills outshine headcount in 2026 strategies.

By Kaleah Salmon • 9 min read • Fri, 12th Dec 2025
AI set to power autonomous workflows & new work models
Data Protection

AI set to power autonomous workflows & new work models

AI is tipped to run entire corporate workflows by 2026, forcing firms to rebuild software and reorganise staff around skills, not hierarchies.

By Shannon Williams • 4 min read • Fri, 12th Dec 2025
Azets appoints Trevor Attridge as new Group CIO
Digital Transformation

Azets appoints Trevor Attridge as new Group CIO

Azets names Trevor Attridge Group CIO to spearhead global digital strategy, AI adoption and automation across its international operations.

By Melvin Hipolito • 3 min read • Thu, 11th Dec 2025
Rockwell Automation earns Asia Pacific workplace honour
Manufacturing

Rockwell Automation earns Asia Pacific workplace honour

Rockwell Automation secures Great Place To Work status in 14 Asia Pacific markets, with 80% of staff calling it a great workplace.

By Melvin Hipolito • 3 min read • Thu, 11th Dec 2025
Riverbed unveils AI tool to automate workplace IT support
Unified Communications

Riverbed unveils AI tool to automate workplace IT support

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

By Melvin Hipolito • 5 min read • Thu, 11th Dec 2025
AI-led workplaces twice as likely to beat revenue goals
Digital Transformation

AI-led workplaces twice as likely to beat revenue goals

Firms that embed AI in digital workplace tools are twice as likely to beat revenue goals, as gaps widen with slower-moving rivals.

By Melania Watson • 4 min read • Wed, 10th Dec 2025
Cloudflare outage exposes risks of AI & payments reliance
Digital Transformation

Cloudflare outage exposes risks of AI & payments reliance

Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.

By Shannon Williams • 5 min read • Tue, 9th Dec 2025
academyEX names Glenn Elith as Group Chief Executive
EduTech

academyEX names Glenn Elith as Group Chief Executive

academyEX appoints Glenn Elith as its first Group Chief Executive to drive trans-Tasman growth in AI-focused tertiary education.

By Melvin Hipolito • 4 min read • Tue, 9th Dec 2025
Flexible work, AI & wellbeing to shape workplaces by 2026
Unified Communications

Flexible work, AI & wellbeing to shape workplaces by 2026

By 2026, AI, flexible work, and wellbeing will reshape workplaces, with firms prioritising local hubs, skill-based hiring, and employee satisfaction to boost growth.

By Shannon Williams • 4 min read • Fri, 5th Dec 2025

Stories from Other Regions

Employee Experience (EX) stories

Training gap drives staff to quit as AI reshapes jobs
Digital Transformation

Training gap drives staff to quit as AI reshapes jobs

A new TalentLMS report warns staff are ready to quit as AI reshapes roles, workloads soar and training time vanishes from the job.

By Kaleah Salmon • 4 min read • Wed, 17th Dec 2025
Q&A: How AI helps CX teams stay resilient through the holiday rush
Unified Communications

Q&A: How AI helps CX teams stay resilient through the holiday rush

AI is transforming Christmas CX from chaotic surge to controlled service, helping teams stay resilient, protect wellbeing and meet soaring demand.

By Simon Hayward • 4 min read • Tue, 16th Dec 2025
Futureproofing the workplace: Why the buildings of 2050 will be the same, but smarter
Smart Cities

Futureproofing the workplace: Why the buildings of 2050 will be the same, but smarter

By 2050 city skylines may look familiar, but AI-driven design and data will quietly transform offices into smarter, adaptive ecosystems.

By Marcel Zalloua • 4 min read • Tue, 16th Dec 2025
AI, flexibility & friction reshape New Zealand jobs in 2026
Digital Transformation

AI, flexibility & friction reshape New Zealand jobs in 2026

New Zealand enters 2026 with rising job confidence but clunky hiring, AI gaps and demands for flexibility are reshaping work and recruitment.

By Sean Mitchell • 5 min read • Tue, 16th Dec 2025
AI to redefine HR: skills, potential & performance
Storage

AI to redefine HR: skills, potential & performance

By 2026, AI-savvy HR teams will prize skills, learning speed and ethical guardrails over headcount, rigid CVs and archaeological reviews.

By Niki Armstrong • 4 min read • Thu, 11th Dec 2025
The UK's efficiency ambitions face a quiet obstacle, software complexity
Digital Transformation

The UK's efficiency ambitions face a quiet obstacle, software complexity

UK firms chasing efficiency gains are finding staff lose a day a week to tangled software, undercutting productivity and morale.

By Simon Hayward • 4 min read • Wed, 10th Dec 2025
ControlUp named Gartner Customers' Choice for DEX
Data Analytics

ControlUp named Gartner Customers' Choice for DEX

ControlUp named a 2025 Gartner Customers' Choice for DEX tools, scoring 4.8/5 with 94% of customers willing to recommend its platform.

By Sean Mitchell • 4 min read • Wed, 10th Dec 2025
CGI & Freshworks partner to deliver AI service tools in UK
EduTech

CGI & Freshworks partner to deliver AI service tools in UK

CGI and Freshworks partner to provide AI-driven service tools targeting UK mid-market and public sectors, focusing initially on education and policing.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025