Employee Experience (EX) Stories - Page 34

Global Stories

Employee Experience (EX) stories

Verint leads in Conversational AI according to Opus Research report

Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.

By Kaleah Salmon • 3 min read • Thu, 14th Dec 2023

Human Capital Management

Mercy Health to modernise HR management using Workday's HCM platform

Mercy Health opts for Workday's Human Capital Management platform in a bid to update and enhance its HR operations.

By Sean Mitchell • 2 min read • Mon, 11th Dec 2023

Digital Transformation

Endava report reveals waste in APAC digital transformation efforts

New Endava report indicates that APAC businesses believe 66% of their digital transformation efforts last year were wasted.

By Catherine Knowles • 3 min read • Thu, 7th Dec 2023

Hyperscale

Medallia appoints Nick Martin as new Senior Vice President International

Nick Martin steps in as Senior VP International for Medallia, tasked with expanding its client base and operations across EMEA and APAC.

By Sean Mitchell • 2 min read • Thu, 7th Dec 2023

EduTech

First Commonwealth enhances workforce communication with ScreenCloud partnership

First Commonwealth Federal Credit Union enhances internal communication and employee engagement via a strategic partnership with ScreenCloud.

By Kaleah Salmon • 3 min read • Wed, 22nd Nov 2023

Human Capital Management

Ramco Systems named Leader & Star Performer in APAC payroll assessment

Ramco Systems is named 'Leader' and 'Star Performer' second time in a row in Everest Group's APAC payroll assessment.

By Kaleah Salmon • 3 min read • Tue, 7th Nov 2023

Digital Transformation

ControlUp's new ITSM Connector integrates with ServiceNow for enhanced digital workflow

ControlUp launches its ITSM Connector which integrates with ServiceNow, aiming to enhance digital workflows and resolve IT issues before users notice them.

By Kaleah Salmon • 3 min read • Tue, 7th Nov 2023

Unified Communications

Freshworks customers enhance employee experience via increased Microsoft Teams usage

Freshworks reports a surge in Microsoft Teams usage by Freshservice customers, increasing productivity for over 250,000 users.

By Imee Dequito • 2 min read • Mon, 30th Oct 2023

Customer Experience

NTT report: Hybrid working boosts bottom line for Aussie, Kiwi businesses

NTT Ltd's 2023 Global Employee Experience Trends Report shows 84% of ANZ businesses say hybrid working has boosted their bottom line.

By Kaleah Salmon • 3 min read • Tue, 24th Oct 2023

Customer Experience

Medallia appoints Simonetta Turek as Chief Product Officer

Medallia appoints Simonetta Turek as its new Chief Product Officer, bringing her experience in global technology corporations to the role.

By Imee Dequito • 2 min read • Fri, 20th Oct 2023

Human Capital Management

Transforming office desks into stress-free sanctuaries

Jenny Folley, CEO of @WORKSPACES, champions stress-free office transformations post-COVID for improved well-being.

By Staff Writer • 4 min read • Wed, 11th Oct 2023

Unified Communications

Zoom enhances it's ecosystem with updated open platform and app marketplace

Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023

Fintech

Digital employee experience key to attract young talent: Riverbed

Riverbed Global Digital Employee Experience Survey 2023 explores expectations of digital natives, hybrid work, and the evolving role of IT.

By Gaurav Sharma • 5 min read • Wed, 4th Oct 2023

Human Capital Management

Workday unveils new AI and ML capabilities for enhanced employee productivity

Workday introduces fresh AI and Machine Learning tools, aiming to streamline business functions and boost productivity.

By Sean Mitchell • 2 min read • Thu, 28th Sep 2023

Stories from Other Regions

Employee Experience (EX) stories

Customer Experience

NTT DATA & Microsoft enhance AI-powered tool Copilot for Microsoft 365

NTT DATA, in collaboration with Microsoft, enhances Copilot for Microsoft 365, leveraging profound learning techniques and advanced AI capabilities.

By Imee Dequito • 3 min read • Mon, 20th Nov 2023

Unified Communications

Bluechip UC named authorised distributor for Zoom solutions

Bluechip UC is set to become an authorised distributor for Zoom's suite of solutions in the Australian market.

By Shannon Williams • 2 min read • Thu, 16th Nov 2023

Human Capital Management

Short courses on the rise as essential career tools

A study has found that Australian workers consider short skill-upgrade courses crucial for job security and wage growth.

By Staff Writer • 3 min read • Sat, 14th Oct 2023

Customer Experience

Kore.ai launches Voice Gateway on Genesys AppFoundry for enhanced CX

Kore.ai's Voice Gateway for Genesys Cloud CX is now available on the Genesys AppFoundry, enhancing customer and employee experiences in contact centres.

By Imee Dequito • 3 min read • Thu, 12th Oct 2023