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Employee Experience (EX) Stories - Page 6

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Employee Experience (EX) stories

Genesys honours Nexon & QPC in APAC partner awards
Software-as-a-Service

Genesys honours Nexon & QPC in APAC partner awards

The awards highlight how Genesys is leaning on partners to help customers turn AI pilots into wider deployments while managing governance risk.

By Sean Mitchell • 4 min read • Wed, 17th Jun 2026
How the 'human hour' mentality influences the future of tech
Digital Transformation

How the 'human hour' mentality influences the future of tech

AI pilots are faltering where firms still judge success by hours saved, leaving customer value and workforce design unresolved.

By Jake MacAndrew • 5 min read • Wed, 17th Jun 2026
Skillsoft finds gulf between AI adoption & readiness
Digital Transformation

Skillsoft finds gulf between AI adoption & readiness

Only 24% of workers feel ready to use AI effectively, as firms roll out tools faster than training and governance can keep pace.

By Sean Mitchell • 4 min read • Tue, 16th Jun 2026
OpenAI & Oracle to offer models on OCI Marketplace
Software-as-a-Service

OpenAI & Oracle to offer models on OCI Marketplace

Oracle cloud users will be able to charge eligible OpenAI model and Codex usage to existing Universal Credits within weeks.

By Mark Tarre • 3 min read • Fri, 12th Jun 2026
'Smart people changing': How humans and agentic AI co-exist
Data Protection

'Smart people changing': How humans and agentic AI co-exist

Governance fears and skills gaps are pushing businesses to deploy agentic AI in secure systems while protecting staff from disruption.

By David Shilovsky • 5 min read • Thu, 11th Jun 2026
11:11 Systems wins Great Place To Work certification
Data Protection

11:11 Systems wins Great Place To Work certification

The certification may help the cloud and cyber security provider attract scarce talent as 95% of Australian staff rated it a great place to work.

By Sean Mitchell • 4 min read • Thu, 11th Jun 2026
Sonatype names new chiefs as AI demand drives growth
Data Protection

Sonatype names new chiefs as AI demand drives growth

Rising demand for secure AI software development has prompted Sonatype to expand its leadership team and scale operations globally.

By Sofiah Nichole Salivio • 3 min read • Tue, 9th Jun 2026
GoodHabitz survey finds stark gap on workplace change
Digital Transformation

GoodHabitz survey finds stark gap on workplace change

Only 45% of employees say they are involved in workplace change, despite 97% of managers claiming they include their teams.

By Sean Mitchell • 4 min read • Tue, 9th Jun 2026
Tanium named ISG leader in digital employee experience
Digital Transformation

Tanium named ISG leader in digital employee experience

Demand for automated workplace support is rising as ISG put Tanium among the top digital employee experience vendors in its 2025 study.

By Sean Mitchell • 4 min read • Thu, 4th Jun 2026
UKG appoints Rod Johnson as Chief Revenue Officer
Data Analytics

UKG appoints Rod Johnson as Chief Revenue Officer

The hire is aimed at strengthening UKG's global sales push as software rivals race to turn AI features into practical workforce tools.

By Sofiah Nichole Salivio • 4 min read • Thu, 4th Jun 2026
Pax8 appoints Mel Thompson as APAC Experience Vice President
Software-as-a-Service

Pax8 appoints Mel Thompson as APAC Experience Vice President

The hire comes as Pax8 ramps up its APAC push, with the cloud marketplace seeking closer ties to partners and vendors across the region.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 3rd Jun 2026
GoTo adds new AI tools to LogMeIn Resolve & Rescue platforms
Digital Transformation

GoTo adds new AI tools to LogMeIn Resolve & Rescue platforms

IT support teams will get faster troubleshooting as GoTo embeds agentic AI, live device data and tighter Nexthink links into LogMeIn products.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 2nd Jun 2026
Workday GO offers growth potential for mid-sized enterprises
Data Analytics

Workday GO offers growth potential for mid-sized enterprises

Australian and New Zealand mid-sized firms will gain faster deployments and real-time people, payroll and finance insights from Workday GO.

By David Shilovsky • 5 min read • Tue, 2nd Jun 2026
Lancom Technology wins Great Place to Work accreditation
Human Capital Management

Lancom Technology wins Great Place to Work accreditation

The recognition may help Lancom Technology attract and retain staff as tech employers compete harder for skilled workers in a tight labour market.

By Sean Mitchell • 3 min read • Tue, 2nd Jun 2026
Go Swag raises USD $5m for US expansion with Mercia
Digital Transformation

Go Swag raises USD $5m for US expansion with Mercia

The Glasgow gifting platform plans to add 40 staff and open a Southeast Asia warehouse as it targets a bigger US market.

By Mark Tarre • 4 min read • Mon, 1st Jun 2026

Stories from Other Regions

Employee Experience (EX) stories

Why does CX and UC need to be designed together?
Unified Communications

Why does CX and UC need to be designed together?

Disconnected customer and internal communications are driving missed calls, repeat contacts and burned-out agents, according to the article.

By Samantha Mooney • 6 min read • Tue, 9th Jun 2026
The hardest job in CX just got legal protection. Is your centre ready?
Customer Experience

The hardest job in CX just got legal protection. Is your centre ready?

Australian contact centres now face tougher scrutiny as psychosocial risk rules make workload design a legal issue, not just an HR one.

By Kate Zawerucha • 6 min read • Tue, 9th Jun 2026
The modern MSP is a continuous improvement engine not a helpdesk
Digital Transformation

The modern MSP is a continuous improvement engine not a helpdesk

Continuous improvement, not ticket handling, is becoming the measure of value as firms expect managed services to keep pace with fast-changing IT needs.

By Ralf Donkers • 5 min read • Fri, 5th Jun 2026